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Bulletin No: 09-017/01
Last Issued: 12/21/2001
Subject:
HEADLINER SAG/LOOSE AT REAR QUARTER GLASS
APPLICABLE MODEL(S)/VINs
All 2001 Tributes
DESCRIPTION
Some vehicles built prior to 7/31/2001 may exhibit a headliner sag/loose condition at rear quarter glass area near C/D pillar. This may be caused by a process change at the headliner manufacturing facility.
Refer to the outlined service procedure for the following actions:
a. Verify condition by inspecting amount of headliner sag and overall condition.
b. Depending on headliner inspection, replace or repair the headliner following the repair procedure.
INSPECTION PROCEDURE
Headliner Inspection
Prior to repair, inspect headliner and determine if the headliner should be replaced.
1. Measure headliner sag.
- If the headliner sags in excess of 30 mm (1.180 inch) below quarter window black-out paint, the headliner cannot be repaired. Replace the headliner according to Workshop Manual (section 9-17 HEADLINER). Do not attempt repair.
2. Visually inspect for delamination of headliner cloth to substrate.
- If cloth has come loose, the headliner cannot be repaired. Replace the headliner according to Workshop Manual (section 9-17 HEADLINER). Do not attempt repair.
3. If the headliner sag is less than 30 mm (1.1180 inch) and there is no delamination, repair the headliner using the Headliner Repair procedure of this bulletin.
- When repairing the headliner, use the Headliner Retainer Installation Kit.
^ For parchment colored interior - use part number EC01-68-03Y -22
^ For graphite colored interior - use part number EC01-68-03Y -42
REPAIR PROCEDURE
Headliner Repair
NOTE:
Prior to repairing the headliner, it is important to read through the following procedure. Be sure to install the protective tubing sleeve onto the drill bit to prevent damage to the roof. Do not drill the holes until step 11.
1. Locate headliner areas between C and D pillar where new push-pin holes will be drilled.
2. Cut template along the curves printed on both sides of template.
3. Make two holes on template along the printed circles.
4. Position the template to the headliner.
a. Make sure arrow on template points to front of the vehicle.
b. Align template with glass and C-pillar or D-pillar as noted on template.
c. Fit the D-pillar side edge as noted on template and D-pillar to locate the new push-pin hole positions.
5. Mark both left-hand and right-hand side new push-pin hole positions as noted on the template.
NOTE:
Do not drill at this point. The left hand side electrical connector and harness need to be temporarily rotated 90 degrees to prevent damage to wires, according to following steps.
6. Remove the push pin and child seat tether cap on left hand side only. This allows headliner to flex and helps prevent crease damage.
7. Remove top portion of left hand D-pillar trim to allow headliner to flex down.
NOTE:
Be careful not to bend or over-flex headliner too much or creasing will occur.
8. Rotate electrical connector 90 degrees. Pull harness toward rear of vehicle to avoid drill damage.
9. Install protective tubing sleeve onto 7 mm (9/32 inch) drill bit with 7-10 mm of the drill bit exposed beyond the end of the tube.
NOTE:
This sleeve must be used to prevent damage to the roof.
10. Align drill perpendicular (90 degrees to surface of headliner) so that pin will be flush with the headliner surface.
NOTE:
Use safety glasses or goggles to protect eyes from chips when drilling holes.
11. Drill holes using the 7 mm (9/32 inch) drill bit with protective sleeve.
12. Remove any debris/metal shavings that have accumulated on the headliner and/or rear cargo department as a result of drilling the holes.
NOTE:
Do not insert push-pins yet.
13. Rotate electrical connector and harness to original position.
14. Insert new pins into holes until headliner is 2 mm (.080 inch) above glass blackout line.
NOTE:
Be careful not to pull headliner up too far. This will cause gapping at C and D pillar trim. Pushpins can be removed and reinstalled to desired length.
15. Verify electrical function of center dome lamp, rear dome lamp, and rear wiper.
16. Install D-pillar trim and pushpins in original locations. Make sure clips and pins are properly positioned and seated.
17. Inspect headliner and trim positioning.
PART(S) INFORMATION
WARRANTY INFORMATION
Note:
This information applies to verified customer complaints on vehicles covered under normal warranty. Refer to the SRT microfiche for warranty term information.
Bulletin No: 09-017/01
Last Issued: 12/21/2001
Subject:
HEADLINER SAG/LOOSE AT REAR QUARTER GLASS
APPLICABLE MODEL(S)/VINs
All 2001 Tributes
DESCRIPTION
Some vehicles built prior to 7/31/2001 may exhibit a headliner sag/loose condition at rear quarter glass area near C/D pillar. This may be caused by a process change at the headliner manufacturing facility.
Refer to the outlined service procedure for the following actions:
a. Verify condition by inspecting amount of headliner sag and overall condition.
b. Depending on headliner inspection, replace or repair the headliner following the repair procedure.
INSPECTION PROCEDURE
Headliner Inspection
Prior to repair, inspect headliner and determine if the headliner should be replaced.
1. Measure headliner sag.
- If the headliner sags in excess of 30 mm (1.180 inch) below quarter window black-out paint, the headliner cannot be repaired. Replace the headliner according to Workshop Manual (section 9-17 HEADLINER). Do not attempt repair.
2. Visually inspect for delamination of headliner cloth to substrate.
- If cloth has come loose, the headliner cannot be repaired. Replace the headliner according to Workshop Manual (section 9-17 HEADLINER). Do not attempt repair.
3. If the headliner sag is less than 30 mm (1.1180 inch) and there is no delamination, repair the headliner using the Headliner Repair procedure of this bulletin.
- When repairing the headliner, use the Headliner Retainer Installation Kit.
^ For parchment colored interior - use part number EC01-68-03Y -22
^ For graphite colored interior - use part number EC01-68-03Y -42
REPAIR PROCEDURE
Headliner Repair
NOTE:
Prior to repairing the headliner, it is important to read through the following procedure. Be sure to install the protective tubing sleeve onto the drill bit to prevent damage to the roof. Do not drill the holes until step 11.
1. Locate headliner areas between C and D pillar where new push-pin holes will be drilled.
2. Cut template along the curves printed on both sides of template.
3. Make two holes on template along the printed circles.
4. Position the template to the headliner.
a. Make sure arrow on template points to front of the vehicle.
b. Align template with glass and C-pillar or D-pillar as noted on template.
c. Fit the D-pillar side edge as noted on template and D-pillar to locate the new push-pin hole positions.
5. Mark both left-hand and right-hand side new push-pin hole positions as noted on the template.
NOTE:
Do not drill at this point. The left hand side electrical connector and harness need to be temporarily rotated 90 degrees to prevent damage to wires, according to following steps.
6. Remove the push pin and child seat tether cap on left hand side only. This allows headliner to flex and helps prevent crease damage.
7. Remove top portion of left hand D-pillar trim to allow headliner to flex down.
NOTE:
Be careful not to bend or over-flex headliner too much or creasing will occur.
8. Rotate electrical connector 90 degrees. Pull harness toward rear of vehicle to avoid drill damage.
9. Install protective tubing sleeve onto 7 mm (9/32 inch) drill bit with 7-10 mm of the drill bit exposed beyond the end of the tube.
NOTE:
This sleeve must be used to prevent damage to the roof.
10. Align drill perpendicular (90 degrees to surface of headliner) so that pin will be flush with the headliner surface.
NOTE:
Use safety glasses or goggles to protect eyes from chips when drilling holes.
11. Drill holes using the 7 mm (9/32 inch) drill bit with protective sleeve.
12. Remove any debris/metal shavings that have accumulated on the headliner and/or rear cargo department as a result of drilling the holes.
NOTE:
Do not insert push-pins yet.
13. Rotate electrical connector and harness to original position.
14. Insert new pins into holes until headliner is 2 mm (.080 inch) above glass blackout line.
NOTE:
Be careful not to pull headliner up too far. This will cause gapping at C and D pillar trim. Pushpins can be removed and reinstalled to desired length.
15. Verify electrical function of center dome lamp, rear dome lamp, and rear wiper.
16. Install D-pillar trim and pushpins in original locations. Make sure clips and pins are properly positioned and seated.
17. Inspect headliner and trim positioning.
PART(S) INFORMATION
Part Number | Description | Qty. | Notes |
EC01-68-03Y-22 | Headliner Retainer Installation Kit - Parchment | 1 | - |
EC01-68-03Y-42 | Headliner Retainer Installation Kit - Graphite | 1 | - |
| Warranty Type | A |
| Symptom Code | 89 |
| Damage Code | 9L |
| Part Number Main Cause | SEE PART(S) INFORMATION |
| Quantity | 1 |
| Operation Number / Labor Hours: | YY277XRX / 2.3 Verify Concern and REPLACE Headliner YY277XRX / 0.5 Verify Concern and REPAIR Headliner |
This information applies to verified customer complaints on vehicles covered under normal warranty. Refer to the SRT microfiche for warranty term information.
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