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Discussion Starter · #1 ·
TSB 06-23-3

12/06/06

SQUEAK - STEERING COLUMN / RACK

FORD:
2005-2007 Five Hundred, Freestyle
2001-2007 Escape

MERCURY:
2005-2007 Montego, Mariner

This article supersedes TSB 04-22-10 to update the vehicle model years.

ISSUE
Some 2001-2007 Escape and 2005-2007 Freestyle, Five Hundred, Montego, and Mariner vehicles may exhibit a steering gear squeak when turning the steering wheel. This noise can occur under multiple conditions, but most commonly occurs during low speed parking maneuvers. The squeak can also be heard while turning the wheel when the engine is not running. The noise may sound like it is coming from the steering column boot area near the driver's feet, and then emanate up the steering shaft to the top of the steering column. Do not confuse this high-pitched squeak with a steering moan or whine noise, or noise at full lock turn

ACTION
Lubricate the steering column boot, then flush out the factory filled power steering fluid and replace with Motorcraft(R) MERCON(R) V Automatic Transmission Fluid. Refer to the following Service Procedure.

SERVICE PROCEDURE
NOTE
USE ONLY MERCON(R) V FLUID AS SPECIFIED IN THIS ARTICLE. USING ANY OTHER FLUIDS AND/OR ADDITIVES MAY RESULT IN SEAL DETERIORATION AND LEAKS. MERCON(R) (XL-9, XT-2-QDX OR F7AZ-3F823-BA) WILL NOT RESOLVE NOISE CONCERN.

NOTE
TYPE-F FLUID (XL-8, XT-1-QF or F7AZ-3F823-AA) IS NOT COMPATIBLE WITH THIS SYSTEM AND SHOULD NEVER BE USED IN THIS APPLICATION.

1. From inside the vehicle, use Motorcraft(R) Silicone Spray Lubricant to lightly lubricate the steering column where it passes through the steering column boot.

2. Raise the vehicle on a hoist enough so the front wheels are off the ground allowing the steering wheel to be turned from lock to lock.

3. Flush out the factory fill power steering fluid and replace with Motorcraft(R) MERCON(R) V Automatic Transmission Fluid. Refer to Power Steering System Flushing procedure in the Workshop Manual, Section 211-00.
NOTE
A MINIMUM OF TWO (2) QUARTS MUST BE USED TO THOROUGHLY FLUSH THE SYSTEM.

THE STEERING WHEEL MUST BE TURNED FROM LOCK TO LOCK WHILE PERFORMING THE FLUSH TO ENSURE THE MERCON(R) IS REPLACED WITHIN THE STEERING GEAR/RACK.

4. Following the flush procedure, ensure the level of the MERCON(R) V fluid in the steering reservoir is at the "MAX" line.

5. Start the engine and keep it at idle. Remain inside of the vehicle.

6. Slowly cycle the steering wheel from lock to lock for two (2) minutes.

7. Quickly and forcefully turn the steering wheel in one direction to full lock (either side). Bounce the steering wheel on / off of full lock twenty (20) times forcefully.
NOTE
IT IS CRITICAL THAT THE STEERING WHEEL IS TURNED QUICKLY AND FORCEFULLY IN ORDER TO CREATE A PRESSURE SPIKE IN THE POWER STEERING SYSTEM.

8. Repeat Step 6 in the other direction. Return the steering wheel to center position.

9. Slowly turn steering wheel to full lock in one direction (either direction) to achieve maximum pump pressure. Hold at full lock for one (1) second, then turn the steering wheel back 90~ as quickly as possible. Repeat this procedure twenty (20) times.
NOTE
DO NOT HOLD THE STEERING WHEEL AGAINST THE STOPS FOR MORE THAN THREE (3) SECONDS AT A TIME. DAMAGE TO THE POWER STEERING PUMP MAY OCCUR.

10. Repeat Step 9 in the other direction.

PART NUMBER - PART NAME
PART NUMBER
PART NAME
XL-6Motorcraft(R) Silicone Spray Lubricant
XT-5-QMMotorcraft(R) MERCON(R) V Automatic Transmission Fluid
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage

OPERATION
DESCRIPTION
TIME
062303A2001-2007 Escape, 2005-2007 Mariner: Flush And Replace The Power Steering Fluid, And Lubricate Steering Column Boot
0.8 Hr.​
062303A2005-2007 Freestyle, Five Hundred, Montego: Flush And Replace The Power Steering Fluid, And Lubricate Steering Column Boot
0.8 Hr.​
DEALER CODING
BASIC PART NO.
CONDITION CODE
3504
38​
 

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Discussion Starter · #2 ·
Bulletin No: 06-002/08

Last Issued: 02/07/2008

Subject:
STEERING GEAR SQUEAK WHEN TURNING STEERING WHEEL DURING LOW SPEED PARKING MANEUVERS

BULLETIN NOTE
This bulletin supersedes the previous bulletin 06-001/05, issued on 02/16/05. The REPAIR PROCEDURE, PART(S) and WARRANTY INFORMATION have been revised.

APPLICABLE MODEL(S)/VINs
2001-2006 Tribute

DESCRIPTION
Some vehicles may exhibit a steering gear squeak sound when the steering wheel is being turned. This noise can occur under multiple conditions, but most commonly occurs during low speed parking maneuvers. The squeak can also be heard while turning the steering wheel when the engine is not running. The noise may sound like it is coming from the steering column boot area near the driver's feet, and then travels up the steering shaft to the top of the steering column. This is a high-pitched squeak, not a whining noise or steering moan.

Lubricate the steering column boot, then flush out the factory filled power steering fluid and replace with MERCON(R)V Automatic Transmission fluid.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE
CAUTION:
USE ONLY MERCON(R)V FLUID AS SPECIFIED IN THIS ARTICLE. USING ANY OTHER FLUIDS AND/OR ADDITIVES MAY RESULT IN SEAL DETERIORATION AND LEAKS. MERCON(R)XL-9 OR XT-2-QDX WILL NOT RESOLVE NOISE CONCERN.

TYPE-F FLUID XL-8 OR XT-1-QF IS NOT COMPATIBLE WITH THIS SYSTEM AND SHOULD NEVER BE USED IN THIS APPLICATION.

1. From inside the vehicle, use silicone spray lubricant to lightly lubricate the steering column where it passes through the steering column boot.

2. Raise the vehicle on a hoist enough so the front wheels are off the ground allowing the steering wheel to be turned from lock to lock.

3. Flush out the factory fill power steering fluid and replace with MERCON(R)V Automatic Transmission fluid according to Workshop Manual (section 06-12 SYSTEM FLUSHING).
NOTE:
A MINIMUM OF TWO (2) QUARTS MUST BE USED TO THOROUGHLY FLUSH THE SYSTEM.

THE STEERING WHEEL MUST BE TURNED FROM LOCK TO LOCK WHILE PERFORMING THE FLUSH TO ENSURE THE MERCON® IS REPLACED WITHIN THE STEERING GEAR/RACK.

4. Following the flush procedure, ensure the level of the MERCON(R)V fluid in the steering reservoir is at the "MAX" line.

5. Start the engine and keep it at idle. Remain inside the vehicle.

6. Slowly cycle the steering wheel from lock to lock for two (2) minutes.

7. Quickly and forcefully turn the steering wheel in one direction to full lock (either side). Bounce the steering wheel on/off of full lock twenty (20) times forcefully.
NOTE:
IT IS CRITICAL THAT THE STEERING WHEEL IS TURNED QUICKLY AND FORCEFULLY IN ORDER TO CREATE A PRESSURE SPIKE IN THE POWER STEERING SYSTEM.

8. Repeat Step 6 in the other direction. Return the steering wheel to center position.

9. Slowly turn steering wheel to full lock in one direction (either direction) to achieve maximum pump pressure. Hold at full lock for one (1) second, then turn the steering wheel back 90 degrees as quickly as possible. Repeat this procedure twenty (20) times.
CAUTION:
DO NOT HOLD THE STEERING WHEEL AGAINST THE STOPS FOR MORE THAN THREE (3) SECONDS AT A TIME. DAMAGE TO THE POWER STEERING PUMP MAY OCCUR.

10. Repeat Step 9 in the other direction.

PART(S) INFORMATION
Part Number
Description
Qty.
Notes
0000-77-120E-05​
MERCON(R) V​
1​
Minimum order = 12 quarts​
0000-77-210E-01​
Silicone Spray Lubricant​
1​
12 cans per case​
WARRANTY INFORMATION
Warranty Type
A​
Symptom Code
82​
Damage Code
98​
Part Number Main Cause
EC01-32-110A​
Quantity
0​
Related Part Number / Quantity:
0000-77-120E-05 / 4 quarts max.​
Operation Number / Labor Hours:
YY370XRX / 0.8
Flush and replace the Power Steering Fluid, and Lubricate Steering Column​
 
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