Ford Escape Automobiles Forum banner
1 - 8 of 8 Posts

·
Premium Member
Joined
·
4,977 Posts
Discussion Starter · #1 ·
TSB 09-6-5

04/06/09

NOISE - FRONT STRUT AREA

FORD:
2001-2009 Escape
2005-2009 Escape Hybrid

MERCURY:
2005-2009 Mariner
2006-2009 Mariner Hybrid

ISSUE
Some 2001-2009 Escape, 2005-2009 Escape Hybrid, Mariner and 2006-2009 Mariner Hybrid vehicles may exhibit a pop, rub, grunt, squeak, and/or creak noise from the front strut area during slow, lock-to-lock turns such as parking maneuvers. Vehicles built on or before 1/13/2009 may also exhibit a clunk, crunch, thump, and/or knocking noise from the front strut area while driving over a series of bumps and/or rough roads.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
  1. Using chassis ears on the front strut mounts is pop, rub, grunt, squeak, creak, clunk, crunch, thump, and/or knocking noise present from the front strut area during slow parking lot type maneuvers?
    • No - Procedure does not apply, proceed with normal Workshop Manual (WSM), Section 204-00 diagnostics.[/*]
    • Yes on turns - Boot may be binding, go to Step 2 Dust Boot Greasing Procedure.[/*]
    • Yes over bumps (built on or before 1/13/2009) - Go to Step 3 Dust Boot Replacement Procedure and install new dust boot designed for this concern.[/*]
    • Yes over bumps (built after 1/13/09) - Procedure does not apply. Proceed with normal WSM, Section 204-00 diagnostics.[/*]
    [/*]
  2. Dust Boot Greasing Procedure.
    • Raise the vehicle per WSM, Section 100-02.[/*]
    • Reach through the spring and pull the strut dust boot and jounce bumper assembly straight down, out of the upper spring seat.[/*]
    • Apply Motorcraft(R) Silicone Brake Caliper Grease and Dielectric Compound.
      1. To the entire length of the chrome strut rod above the jounce bumper and 360 degrees around the rod.[/*]
      2. To the top and sides of the uppermost part of the dust cover.[/*]
      [/*]
    • Raise dust cover so that jounce bumper is accessible and apply 360 degrees to the jounce bumper itself.[/*]
    • Slide the dust cover and jounce bumper upward into its original location on the strut.[/*]
    • Repeat the procedure on the other side of the vehicle.[/*]
    [/*]
  3. Dust Boot Replacement Procedure (vehicles built on/before 1/13/2009).
    • Remove front strut per WSM, Section 204-01.[/*]
    • Disassemble front strut and replace dust boot with latest level part per WSM, Section 204-01.[/*]
    • Apply Motorcraft Silicone Brake Caliper Grease and Dielectric Compound.
      1. To the entire length of the chrome strut rod above the jounce bumper and 360 degrees around the rod.[/*]
      2. To the top and sides of the uppermost part of the dust boot.[/*]
      3. Apply 360 degrees to the jounce bumper itself.[/*]
      [/*]
    • Assemble front strut and install per WSM, Section 204-01.[/*]
    • Repeat the procedure on the other side of the vehicle.[/*]
    [/*]
PART NUMBER​
PART NAME​
9L8Z-18A179-A
XG-3-A
Strut Dust Boot Front Strut Motorcraft® Silicone Brake Caliper Grease and Dielectric Compound
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION
DESCRIPTION
TIME
090605A​
2001-2009 Escape, 2005-2009 Escape Hybrid, Mariner, 2006-2009 Mariner Hybrid: Apply Grease Following Service Procedure. Includes Time to Evaluate Noise With Chassis Ears and Road Test (Do Not Use With 1007D, 18124A)
0.7 Hr.​
090605B​
2001-2009 Escape, 2005-2009 Escape Hybrid, Mariner, 2006-2009 Mariner Hybrid: Replace The Strut Dust Boots, Apply Grease FOllowing Service Procedure. Includes Time To Evaluate Noise With Chassis Ears and Road Test Can Be Claimed With Operations C And D (Do Not Use With 1007D, 18124A)
1.5 Hr.​
090605C​
2001-2009 Escape, 2005-2009 Escape Hybrid, Mariner, 2006-2009 Mariner Hybrid: Check Caster, Camber and Toe-In Can Be Claimed With Operation B And D (Do Not Use With 2001B, 2001B1, 2001B5, 2001B8, 2219D, 2219D2, 3185B, 3001A, 3001A6F)
0.6 Hr.​
090605D​
2001-2009 Escape, 2005-2009 Escape Hybrid, Mariner, 2006-2009 Mariner Hybrid: Correct Caster, Camber And Toe-In Can Be Claimed With Operation B And C (Do Not Use With 2001B, 2001B1, 2001B5, 2001B8, 2219D, 2219D2, 3185B, 3001A, 3001A6F)
0.6 Hr.​
DEALER CODING
BASIC PART NO.
CONDITION CODE​
18A179
07​
 

·
Premium Member
Joined
·
4,977 Posts
Discussion Starter · #2 ·
(click on thumbnails to enlarge)

Bulletin No: 02-003/09

Last Issued: 05/07/2009

Subject:
NOISE FROM FRONT STRUT AREA

APPLICABLE MODEL(S)/VINS
2001-2006 and 2008-2009 Tribute
2008-2009 Tribute Hybrid

DESCRIPTION
Some vehicles may exhibit a pop, rub, grunt, squeak, and/or creak noise from the front strut area during slow, lock-to-lock turns such as parking maneuvers. Vehicles built before Jan. 13, 2009 may also exhibit a clunk, crunch, thump, and/or knocking noise from the front strut area while driving over a series of bumps and/or rough roads.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE
  1. Using chassis ears on front strut mounts, inspect for a pop, rub, grunt, squeak, creak, clunk, crunch, thump, and/or knocking noise from front strut area during slow parking lot type maneuvers.
    Inspection Result​
    Action Needed​
    No noise present​
    Procedure does not apply, proceed with normal Workshop Manual diagnostics.​
    Yes, noise present on turns​
    Boot may be binding, Proceed to Step 2, "Dust Boot Greasing" procedure.​
    Yes, noise present over bumps - (vehicle was built ON or BEFORE 1/13/09)​
    Proceed to Step 3, "Dust Boot Replacement" procedure and install a new dust boot designed for this concern.​
    Yes, noise present over bumps - (vehicle was built AFTER 1/13/09)​
    Procedure does not apply. Proceed with normal Workshop Manual diagnostics.​
    [/*]
  2. Dust Boot Greasing Procedure:
    • Safely raise vehicle on hoist.

      [/*]
    • Reach through spring and pull strut dust boot and jounce bumper assembly straight down, out of upper spring seat.

      [/*]
    • Apply locally sourced Silicone Brake Caliper Grease and Dielectric Compound.
      1. Apply to entire length of chrome strut rod above jounce bumper and 360 degrees around rod.[/*]
      2. Apply to top and sides of uppermost part of dust cover.
        [/*]
      [/*]
    • Raise dust cover so that jounce bumper is accessible and apply 360 degrees to jounce bumper itself.

      [/*]
    • Slide dust cover and jounce bumper upward into its original location on strut.

      [/*]
    • Repeat procedure on other side of vehicle.[/*]
    [/*]
  3. Dust Boot Replacement Procedure (vehicles built ON or BEFORE 1/13/2009):
    • Remove front strut according to MS3 online instructions or Workshop Manual (section 02-13 STRUT AND SPRING - FRONT REMOVAL/INSTALLATION).

      [/*]
    • Disassemble front strut and replace dust boot with new part.

      [/*]
    • Apply Silicone Brake Caliper Grease and Dielectric Compound.
      1. Apply to entire length of chrome strut rod above jounce bumper and 360 degrees around rod.[/*]
      2. Apply to top and sides of uppermost part of dust boot.[/*]
      [/*]
    • Assemble front strut and install according to MS3 online instructions or Workshop Manual (section 02-13 STRUT AND SPRING - FRONT REMOVAL/INSTALLATION).

      [/*]
    • Repeat procedure on other side of vehicle.[/*]
    [/*]
  4. Verify repair.[/*]

PART(S) INFORMATION
Part Number​
Description​
Qty.​
ZZD0-34-0A5​
Front Strut Dust Boot​
1​
WARRANTY INFORMATION
Apply Grease Only​
Front Strut Dust Boot Replacement / Apply Grease​
Warranty Type
A​
A​
Symptom Code
82​
82​
Damage Code
9A​
9A​
Part Number Main Cause
ZZD0-34-0A5​
ZZD0-34-0A5​
Quantity
0​
1​
Operation Number / Labor Hours:
YY577XRX / 0.7 Hrs. (Includes noise evaluation road test with chassis ears)​
YY578XRX / 1.5 Hrs. (Includes noise evaluation road test with chassis ears)​

[align=center]Check Camber Caster & Toe-In
Correct Camber Caster & Toe-In​
Warranty Type
A​
A​
Symptom Code
82​
82​
Damage Code
9A​
9A​
Part Number Main Cause
ZZD0-34-0A5​
ZZD0-34-0A5​
Quantity
0​
0​
Operation Number / Labor Hours:
YY579XRX / 0.6 Hrs.​
YY580XRX / 0.6 Hrs.​
NOTE:
  • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.[/*]
  • This repair will be covered under Mazda's New Vehicle Limited Warranty term.[/*]
  • Additional diagnostic time cannot be claimed for this repair.[/*]
 

·
Registered
Joined
·
1,734 Posts
Thanks! I am sure that everone here get something out of these updates, even though they may not post anything :clap:
 

·
Registered
Joined
·
27 Posts
thank you....i kept thinking that it was my tie rod but the bushings seemed to be fine and i could not figure out what it was hopefully this does the trick.....thank you :doh:
 

·
Registered
Joined
·
1,220 Posts
I think mine started up bad recently, I got to fix it, it's driving me nuts. I thought it was the shocks since I off road and bounce the front end a lot, but thinking this is more likely.
 

·
Premium Member
Joined
·
7,656 Posts
Wow, pretty sure this is what I was trying to talk about at the dealership at my 20K service and they heard nothing... they sprayed lube on the bushings though so they did something at least, haha
 
1 - 8 of 8 Posts
Top