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Article No.
02-1-7

01/21/02

TRIM - DIP IN CENTER OF INSTRUMENT PANEL

FORD:
2001 ESCAPE

ISSUE
Some vehicles may exhibit a dip in the center of the Instrument Panel. This may be caused by the Instrument Panel having a low attachment point with the steel body bracket.

ACTION
Refer to the following Service Procedure for details.

SERVICE PROCEDURE
Identify the dip condition (Figure 1).


1. Remove center attachment cover (Figure 2).


2. Remove center attachment bolt (Figure 3).


3. Remove radio (Figure 4).


4. Add/slide washer into place between the Instrument Panel and steel body bracket attachment (Figures 5 and 6). This will raise the instrument panel in the center.
NOTE
BASED ON SEVERITY OF I/P DIP, ADD SHIMS AS REQUIRED (NOT TO EXCEED 4 MM). PART NUMBER 9995 20800 IS 1.6 MM
THICK WASHER AND 9995 10818 IS 2.3 MM. THE WASHERS CAN BE COMBINED TO GET 3.9 MM.


5. Once spacer/washer is in place, reinstall radio, secure center attachment bolt, and replace top instrument panel attachment cover. Verify dip condition is corrected (Figure 7).


Parts Block
9995 20800 - Washer - 1.6 mm Thick - 3 Per Package
9995 10818 - Washer - 2.3 mm Thick - 10 Per Package

OTHER APPLICABLE ARTICLES: NONE

WARRANTY STATUS: Eligible Under The Provisions Of Bumper To Bumper Warranty Coverage

OPERATION: 020107A
DESCRIPTION: Inspect And Install Spacer In Dash Center Support
TIME: 0.4 Hr.

DEALER CODING
BASIC PART NO.: 7804320
CONDITION CODE: 07

OASIS CODES: 107000
 

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Bulletin No: 09-005/02

Last Issued: 02/28/2002

Subject:
DIP IN CENTER OF INSTRUMENT PANEL

APPLICABLE MODEL(S)/VINs
All 2001 Tributes

DESCRIPTION
Some vehicles may exhibit a dip in the center of the Instrument Panel. This may be caused by the Instrument Panel having a low attachment point with the steel body bracket.


To correct this condition, a spacer/washer is added between the Instrument Panel attachment and steel body bracket attachment to raise the Instrument Panel up at the center attachment.

Customers having this concern should have their vehicle repaired using the following procedure.

REPAIR PROCEDURE
1. Verify the dip condition.

2. Remove center attachment cover.


3. Remove center attachment bolt.


4. Remove audio unit according to Workshop Manual (section 09-20 ENTERTAINMENT).

5. Add/slide washer between the Instrument Panel attachment and steel body bracket attachment. This will raise the Instrument Panel in the center.
NOTE:
Based on the severity of I/P dip, add washers as required (not to exceed 4 mm). Part number 9995-20-800 is 1.6 mm thick washer and 9995-10-818 is 2.3 mm. The washers can be combined to get 3.9 mm.


6. Once spacer/washer is in place, secure center attachment bolt, re-install center Instrument Panel attachment cover, and audio unit.

7. Verify repair.

PART(S) INFORMATION
9995-20-800 - Washer - 1.6 mm Thick - Qty. 1
9995-10-818 - Washer - 2.3 mm Thick - Qty. 1

WARRANTY INFORMATION
Warranty Type: A
Symptom Code: 89
Damage Code: 9E
Part Number Main Cause: 5555-01-018A
Quantity: 0
Operation Number / Labor Hours: YY281XRX / 0.4

Note:
This information applies to verified customer complaints on vehicles covered under normal warranty. Refer to the SRT microfiche for warranty term information.

NOTE:
Washers to be claimed as related part numbers.
 
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