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Dealer Letter


Owner Letter


Attachment I - Administrative Information
OASIS
You must use OASIS to determine if a vehicle is eligible for this program.

PLEASE NOTE
Correct all vehicles in stock before delivery.

DEALER-OWNER CONTACT
Promptly correct all affected vehicles on the enclosed list and other eligible vehicles that are brought to your dealership.

CLAIMS PREPARATION AND SUBMISSION
^ Enter claims using DWE.
^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS
Ford Motor Company will only refund owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer). Refer to ACESII manual for refund information.

Program Code: 00B56
Misc. Expense: REFUND
Misc. Expense: ADMIN
Misc. Expense: 0.2 Hr.

Refer to ACESII manual for refund information.

RENTAL CARS
Rental vehicles are not approved for this Owner Notification Program 00B56.

Attachment II - Labor and Parts Information
LABOR ALLOWANCES
Operation Description​
Labor Allowances​
Labor Operation​
Replace Front Stabilizer Bar
0.6 Hours​
00B56B​
PARTS REQUIREMENTS
Parts Ordering Information
Part Number​
Quantity per Repair​
Description​
YL8Z-5482-AB​
1​
Bar, Front Stabilizer​
Parts will not be direct shipped for this recall. Order your parts requirement through the Recall Hotline (1-800-325-5621). Parts will be shipped Priority Next Day delivery.

NOTE:
Removed parts must be mutilated and properly scrapped to prevent their use on another vehicle.

ORDER INFORMATION DOR/COR
DOR/COR number 50176 identifies parts ordered for this campaign through the Recall Hotline (1-800-325-5621).

DEALER PRICE
For latest prices, refer to:
^ DOESII
^ Updated Price Book

EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

Attachment III - Technical Information
AFFECTED VEHICLES:
2001 MODEL YEAR ESCAPE SERVICE PROCEDURE
1. Raise and support the vehicle.

2. Remove the right front wheel and tire.

3. Remove the stabilizer bar bracket bolts/bushings. See Figure 1.


4. Detach the stabilizer link nuts from the stabilizer bar (may require hex wrench to prevent ball stud in link from turning). See Figure 2.
NOTE:
Clearance between the stabilizer bar and the vehicle floor pan is minimal and makes removal of the bar difficult. A combination of clockwise turning and pulling of the stabilizer bar is required for removal.


5. Remove the stabilizer bar from the right side of the vehicle. Mutilate and scrap the stabilizer bar.

6. Install the new stabilizer bar into the vehicle.

7. Attach the stabilizer links to the stabilizer bar. Tighten the nuts to 48 Nm (35 lb-ft).

8. Install the stabilizer bar bushings/brackets and bolts. Tighten the bolts to 70 Nm (52 lb.ft).

9. Install the right front wheel and tire. Use a gray (164-R0308) torque stick to tighten the lug nuts to 133 Nm (98 lb-ft).

10. (No information available)
 
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