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TSB: 02-002/07
2006 TRIBUTE - SQUEAK / CREAK NOISE FROM REAR OF VEHICLE
APPLICABLE MODEL(S)/VINS
2006 Tribute vehicles produced before September 5, 2006
DESCRIPTION
Some vehicles may exhibit a high pitched squeaking noise from the left and/or right rear upper shock bushing area. This concern is more noticeable while driving over small cracks or bumps during parking lot maneuvers. This may be caused by the upper shock bushing coming out of position causing the shock rod to contact the body.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify noise is present by bouncing parked vehicle from rear and listening to rear shock area. If inaudible, drive vehicle and listen to rear shock area during parking lot maneuvers over small bumps. If noise is determined to be from the left or right upper rear shock area, continue with repair procedure.
NOTE:
It is NOT necessary to replace the shock assembly.
2. Remove rear quarter trim panels to expose upper shock bushing according to Workshop Manual (section 09-17 INTERIOR TRIM PANELS).
3. Remove upper shock rod nuts, washer and bushing.
4. Pull down on shock rod from outside of vehicle to remove lower bushing and provide clearance for drilling bushing hole.
5. Using a step drill bit (preferably one that stops at 7/8" or 22 mm) and drilling from inside rear of vehicle from top down, enlarge mounting hole to 7/8" (22 mm). Drill bits may be obtained from a local tool supplier.

6. De-burr newly drilled bolt hole and coat with Low Temperature Anti-Corrosion Coating.
NOTE:
Use of anti-corrosion coating for enlarged hole is essential to prevent corrosion in this critical area exposed to moisture and road salt.
7. Install new lower half of upper bushing and washer onto shock rod.

8. Guide shock rod and bushing through hole and verify that bushing is completely through hole.
9. Install upper bushing / washer nut and torque to 29 lb-ft (40 N.m).

NOTE:
^ It may be necessary to hold the top of shock rod during torque operation to eliminate rotation of shock rod.
^ Bushing will be noticeably compressed more than stock bushing.

10. Repeat procedure for other side if noise is present.
11. Reinstall rear trim panels.
12. Verify repair.
PART(S) INFORMATION
WARRANTY INFORMATION
NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. Refer to the Warranty Wizard for warranty term information.
^ Additional diagnostic time cannot be claimed for this repair.
TSB: 02-002/07
2006 TRIBUTE - SQUEAK / CREAK NOISE FROM REAR OF VEHICLE
APPLICABLE MODEL(S)/VINS
2006 Tribute vehicles produced before September 5, 2006
DESCRIPTION
Some vehicles may exhibit a high pitched squeaking noise from the left and/or right rear upper shock bushing area. This concern is more noticeable while driving over small cracks or bumps during parking lot maneuvers. This may be caused by the upper shock bushing coming out of position causing the shock rod to contact the body.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify noise is present by bouncing parked vehicle from rear and listening to rear shock area. If inaudible, drive vehicle and listen to rear shock area during parking lot maneuvers over small bumps. If noise is determined to be from the left or right upper rear shock area, continue with repair procedure.
NOTE:
It is NOT necessary to replace the shock assembly.
2. Remove rear quarter trim panels to expose upper shock bushing according to Workshop Manual (section 09-17 INTERIOR TRIM PANELS).
3. Remove upper shock rod nuts, washer and bushing.
4. Pull down on shock rod from outside of vehicle to remove lower bushing and provide clearance for drilling bushing hole.
5. Using a step drill bit (preferably one that stops at 7/8" or 22 mm) and drilling from inside rear of vehicle from top down, enlarge mounting hole to 7/8" (22 mm). Drill bits may be obtained from a local tool supplier.

6. De-burr newly drilled bolt hole and coat with Low Temperature Anti-Corrosion Coating.
NOTE:
Use of anti-corrosion coating for enlarged hole is essential to prevent corrosion in this critical area exposed to moisture and road salt.
7. Install new lower half of upper bushing and washer onto shock rod.

8. Guide shock rod and bushing through hole and verify that bushing is completely through hole.
9. Install upper bushing / washer nut and torque to 29 lb-ft (40 N.m).

NOTE:
^ It may be necessary to hold the top of shock rod during torque operation to eliminate rotation of shock rod.
^ Bushing will be noticeably compressed more than stock bushing.

10. Repeat procedure for other side if noise is present.
11. Reinstall rear trim panels.
12. Verify repair.
PART(S) INFORMATION
Part Number | Description | Qty. | Notes |
ZZC0-28-807 | Shock Assembly Mounting | 1 | |
0000-77-601E-01 | Low Temperature Anti-Corrosion Coating | 1 | Order through Mazda Chemicals Program |
Warranty Type | A |
Symptom Code | 82 |
Damage Code | 9H |
Part Number Main Cause | ZZC0-28-807 |
Quantity | 1 |
Operation Number / Labor Hours: | YY456XR1 / 1.2 Hrs (one side) YY456XR2 / 2.4 Hrs (both sides) |
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. Refer to the Warranty Wizard for warranty term information.
^ Additional diagnostic time cannot be claimed for this repair.