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TSB 09-2-3

02/09/09

CLIMATE CONTROL TEMPERATURE VARIATION
FROM SIDE TO SIDE - BUILT BEFORE 12/17/2008

FORD:
2008-2009 Escape Hybrid, Escape

MERCURY:
2008-2009 Mariner Hybrid, Mariner

ISSUE
Some 2008-2009 Escape, Mariner, Escape Hybrid and Mariner Hybrid vehicles built before 12/17/2008 may exhibit intermittent or erratic side to side temperature difference and/or temp fluctuation from the climate control vents. The concern may be with the temperature blend door actuator.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
  1. Remove temperature blend door actuator(s) per Workshop Manual (WSM), Section 412-01.

    [/*]
  2. Inspect the 5 digit manufacturer's date code on the temperature blend door actuator. It will be the last 5 digits on the second line of manufacturer's data. The first three digits equal day of year. The last two digits equal year. (Figure 1)
    • If the date code is 30708 or lower - replace the temperature blend door actuator assembly.[/*]
    • If the date code is 30808 or higher - reinstall the actuator and continue with normal diagnostics per WSM, Section 412-00.[/*]


    NOTE
    IF THE VEHICLE IS EQUIPPED WITH DUAL AUTOMATIC TEMPERATURE CONTROL (DATC), AND EITHER ONE OF THE ACTUATORS EXHIBITS THIS CONCERN AND HAS SUSPECT DATE CODE, THEN REPLACE BOTH RIGHT (RH) AND LEFT HAND (LH) ACTUATORS AS A SET.

    NOTE
    INSPECT THE 5 DIGIT MANUFACTURER'S DATE CODE ON THE SERVICE PART BEFORE INSTALLING IN THE VEHICLE.[/*]
Parts Block
PART NUMBER
PART NAME
8L8Z-19E616-FRH/LH Temperature Blend Door Actuator Assembly
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION
DESCRIPTION
TIME
090203A​
2008-2009 Escape, Mariner, Escape Hybrid, Mariner Hybrid: Inspect Or Replace One Blend Door Actuator Electronic Manual Temperature Control (EMTC) (Do Not Use With 19700D, 19700D6, 14056D5)
1.0 Hr.​
090203B​
2008-2009 Escape, Mariner, Escape Hybrid, Mariner Hybrid: Inspect Or Replace Both Blend Door Actuators DATC (Do Not Use With 19700D, 19700D6, 14056D5)
1.1 Hrs.​
DEALER CODING
BASIC PART NO.
CONDITION CODE​
19E616
42​
 
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