[Squishy]

TSB 08-19-2

09/29/08

INSTRUMENT CLUSTER / MESSAGE CENTER -
AUTOLOCK / AUTOUNLOCK / AUTOLAMP DISPLAY
INCORRECT STATUS / MISSING

FORD:
2008 Escape Hybrid, Escape

MERCURY:
2008 Mariner Hybrid, Mariner

This article supersedes TSB 08-15-5 to update the Issue Statement and Service Procedure.

ISSUE
Some 2008 Escape, Mariner and Escape/Mariner Hybrid vehicles built, on or before 6/17/2008 and equipped with a message center instrument cluster may exhibit Autolock / Autounlock / Autolamp exit delay time features that falsely display "Off" regardless of actual feature On/Off status. Any one of these features changed individually may cause the remaining untouched features to default to actual "Off' status. In some vehicles the Autolock / Autounlock feature may not display at all in the message center.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
1. If the Autolock or Autounlock feature is not displayed in the message center when toggling through the setup, it will need to be enabled using the IDS. If the Autolock or Autounlock features are displayed in the message center skip to Step 2.
a. Connect the Ford Integrated Diagnostic System (IDS) service tool to the data link connector (DLC).
b. ID the vehicle.
c. Select the toolbox.
d. Select Module Programming.
e. Select Programmable Parameters.
f. Select Power Door Locks.
g. Select Enable for each Autolock / Autounlock selection.

2. Reprogram the instrument cluster to the latest calibration using IDS release B56.8 and higher or IDS release B57.1 and higher. This new calibration is not included in the VCM 2008.7 DVD. Calibration files may also be obtained at the website.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage

IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION​	DESCRIPTION​	TIME​
081902A	2008 Escape, Escape Hybrid, Mariner, Mariner Hybrid: Reprogram The Instrument Cluster, Authorization Decal Not Required. Includes Time To Enable Autolock Display. (Do Not Use With 12650D, 12651D, 12651D4)	0.3 Hr.​

DEALER CODING

BASIC PART NO.​	CONDITION CODE​
10849	04​

 

[NoXcape]

Just comment on this TSB so others don't waste the time that I did trying to get the displayed info back.

Brought my '08 in after seeing this as I don't have the Autolock/Unlock in the message center and well, I wanted it. They performed the TSB, Igot in to leave, looked for sec to find the menu and it's not there. Apparently I didn't read into the TSB enought and this fix doesn't get you the menu options back, rather it only tells the tech to go into the system with the PC and program through it. Tech was confused when I told him I didn't need them programmed, I just wanted the menu back. He said if it came from factory like that, you can't get back. So now I must reprogram to accomodate the feature coordination with the alarm system, (disable auotunlock).

I didn't want others to expect to get this menu back like I was anxiously awaiting. Sorry.