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TSB 09-8-8

05/04/09

WINDSHIELD WIPER PERFORMANCE - BUILT
BEFORE 4/1/2008

FORD:
2008 Escape Hybrid, Escape

MERCURY:
2008 Mariner Hybrid, Mariner

ISSUE
Some 2008 Escape and Mariner vehicles, built before 4/1/2008, may exhibit windshield wiper performance issues, such as smearing/streaking, near the middle of the blade during 2nd half of travel. A new wiper arm has been released to improve wiper performance.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
  1. Inspect part number on vehicle wiper arm(s). (Figure 1)


    [/*]
  2. If part number starts with 8L84-, then replace both windshield wiper arm(s) and blade(s) per Workshop Manual, Section 501-16. If the part number starts with 9L84-, then this procedure does not apply and the vehicle is already equipped with the latest parts.

    NOTE
    WIPER BLADES ARE NOT COVERED UNDER WARRANTY BEYOND THE FIRST 12 MONTHS IN SERVICE.[/*]
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION
DESCRIPTION
TIME
090808A2008 Escape, Escape Hybrid, Mariner, Mariner Hybrid: Replace Both Wiper Arms And Blades (Do Not Use With 17526A, 17528A)
0.3 Hr.​
DEALER CODING
BASIC PART NO.
CONDITION CODE​
17527
07​
 
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