2008 E/M/T - TSB: Wiper chatter or noise

1397 Views 1 Reply 1 Participant Last post by Squishy, Sep 28, 2008

Squishy

Discussion Starter · Sep 28, 2008

TSB 07-23-16

11/26/07

WINDSHIELD WIPER CHATTER/NOISE - BUILT ONLY
ON 4/14/2007

FORD:
2008 Escape

MERCURY:
2008 Mariner

ISSUE
Some 2008 Escape and Mariner vehicles built only on 4/14/2007 may exhibit a windshield wiper chatter or noise when the blades reverse at the top of their travel.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
Replace the wiper arm, refer to Workshop Manual (WSM), Section 501-16.

NOTE
IT SHOULD NOT BE NECESSARY TO REPLACE BOTH OF THE WIPER ARMS. THE CONCERN IS TYPICALLY EXHIBITED ON ONLY ONE.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage

IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

Parts Block

PART NUMBER	PART NAME
8L8Z-17526-CA	Wiper Arm - Right Side
8L8Z-17527-A	Wiper Arm - Left Side

OPERATION	DESCRIPTION	TIME
072316A	2008 Escape, Mariner Built On 4/14/2007: Replace One Or Both Windshield Wiper Arm(s) (Do Not Use With 17526A)	0.3 Hr.

DEALER CODING

BASIC PART NO.	CONDITION CODE
17526	42

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Squishy

Discussion Starter · #2 · Sep 28, 2008

Bulletin No.: 09-002/08

Last Issued: 01/11/2008

Subject:
WINDSHIELD WIPER CHATTER / NOISE - DRIVER SIDE ONLY

APPLICABLE MODEL(S)/VINs
2008 Tribute vehicles built only on April 14, 2007

DESCRIPTION
Some Tribute vehicles built ONLY on April 14, 2007 may exhibit a windshield wiper chatter or noise from the driver side when the wiper blade reverses direction at the top of the windshield.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE
1. Verify customer concern.
NOTE:
THIS CONCERN ONLY AFFECTS THE DRIVER SIDE WIPER, NOT THE PASSENGER SIDE.

2. Replace driver side wiper arm according to Workshop Manual (section 09-19 WIPER PIVOT ARM - FRONT REMOVAL/INSTALLATION).

3. Verify repair.

PART(S) INFORMATION

Part Number	Description	Qty.	Notes
ZZCB-67-321	Wiper Pivot Arm (Left)	1	Driver Side Only

WARRANTY INFORMATION

Warranty Type	A
Symptom Code	83
Damage Code	9G
Part Number Main Cause	ZZCB-67-321
Quantity	1
Operation Number / Labor Hours:	YY490XRX / 0.3 Hrs (Driver side only)

NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. Refer to the Warranty Wizard for warranty term information.
^ Additional diagnostic time cannot be claimed for this repair.

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