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TSB 08-12-7

06/23/08

NO CRANK / NO TCM COMMUNICATION / THEFT
LIGHT ON / MULTIPLE DTCS - BUILT ON OR
BEFORE 3/8/2008

FORD:
2008 Escape Hybrid

MERCURY:
2008 Mariner Hybrid

This article supersedes TSB 08-8-7 to update the Causal Part number.

ISSUE
Some 2008 Escape Hybrid and Mariner Hybrid vehicles built on or before 3/8/2008 may exhibit a theft lamp on, no communication with the transmission control module (1CM), no crank, and/or multiple diagnostic trouble codes (DTCs) including P0500, P0685, POA18, P0A23, P1000, P1AOC, P1A0E, P2105, U0101.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE
1. Inspect ground G106 located on driver side frame rail. Remove G106 ground fastener and examine the trademark located on the head of the ground fastener.

2. If fastener displays an arrowhead trademark located above the 8.8 property class stamp (Figure 1). Replace with fastener displayed in (Figure 2) and torque fastener to 20 lb-ft (27.5 N.m).


3. If fastener has wave line trademark under the 8.8 property class stamp, remove any excess paint or debris from fastener threads with a nylon or wire brush. Reinstall ground fastener and torque fastener to 20 lb-ft (27.5 N.m). (Figure 1)

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage

IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

PART NUMBER
PART NAME
W505263-S437MGround Bolt

OPERATION
DESCRIPTION
TIME
081207A2008 Escape Hybrid, Mariner Hybrid: Check DTCs, Clean Ground and Replace Ground Fastener if Necessary (Do Not Use With 12650D)
0.4 Hr.​
DEALER CODING
BASIC PART NO.
CONDITION CODE
14290
X1​
 

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Bulletin No.: 01-011/08

Last Issued: 3/7/2008

Subject:
HYBRID - NO CRANK / NO TCM COMMUNICATION / THEFT LIGHT ON / MULTIPLE DTCs

APPLICABLE MODEL(S)/VINs
2008 Tribute Hybrid

DESCRIPTION
Some 2008 Tribute Hybrid vehicles may exhibit a theft lamp on, no communication with the Transmission Control Module (TCM), no crank, and/or multiple Diagnostic Trouble Codes (DTCs) including the following:
- P0500 - Vehicle Speed Sensor (A)
- P0685 - Powertrain Control Module (PCM) Power Relay Control Circuit/Open
- P0A18 - Motor Torque Sensor Circuit Range/Performance
- P0A23 - Generator Torque Sensor Circuit Range/Performance
- P1000 - On-Board Diagnostic (OBD) Systems Readiness Test Not Complete
- P1A0C - Hybrid Powertrain Control Module - Engine Disabled
- P1A0E - Hybrid Powertrain Control Module - Motor Disabled
- P2105 - Throttle Actuator Control (TAC) System - Forced Engine Shutdown
- U0101 - Lost Communication With Transaxle Control Module (TCM)

Customers having this concern should have their vehicle repaired using the following repair procedure.wing repair procedure.

REPAIR PROCEDURE
1. Verify customer concern.

2. Inspect ground # 5 located on the driver side frame rail next to the transaxle and under the Battery Junction Box (BJB). Remove the # 5 ground fastener and examine the trademark located on the head of the ground fastener.


- If the fastener displays an arrowhead trademark located above the 8.8 property class stamp, replace the ground # 5 fastener with a new fastener and torque the new fastener to 15 lb-ft (20 Nm).


- If the fastener has the wave line trademark under the 8.8 property class stamp, remove any excess paint or debris from the fastener threads with a nylon or wire brush. Reinstall the ground # 5 fastener and torque the fastener to 15 lb-ft (20 Nm).


3. Verify repair.

PART(S) INFORMATION
Part Number
Description
Qty.
9XG0-90-72X9​
Ground Bolt​
1​
WARRANTY INFORMATION
NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. Refer to the Warranty Wizard for warranty term information.
^ Additional diagnostic time cannot be claimed for this repair.

Warranty Type
A​
Symptom Code
01​
Damage Code
61​
Part Number Main Cause
9XG0-90-72X9​
Quantity
1​
Operation Number / Labor Hours:
YY503XRX / 0.4 hr​
 
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