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Discussion Starter · #1 ·
My '09 Escape V6 FWD with 20K miles may have a few problems. Has anyone else observed these on your Escape?

Cruising at a low speed, maybe 35 mph less, take you foot of the gas pedal and coast while slightly dropping speed. Then press slightly on the gas pedal to return to speed. When I do this I hear a distinct clunk from the front end as if something were re-engaging. This happens fairly regularily.

While cruising on a flat road, transmission seems to hang too long before shifting into its final 6th gear.

Very infrequently a loud clunk and jolt when shifting from drive to reverse.

Squeek from steering wheel column when turning the steering wheel. Dealer said they replaced column but it didn't help. Seems to squeek all the time now.

When filling up for gas, windows and doors closed, engine off, I smell gas fumes when I reenter the car. Either I get used to it right away or it rapidly goes away. I've just noticed this on my last two fillups so I need to spend more time with this one.

Thanks for you comments.
 

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While cruising on a flat road, transmission seems to hang too long before shifting into its final 6th gear.
this one, as well as strange shift points every now and then, some racing/slipping between gears, etc. I dont like this transmission at all. I think it's a giant POS. Really I think there is something wrong with it, but of course it all gets passed off as normal operation when bringing it in. Otherwise nothing major. I like it other then the way the transmission behaves, but that alone is annoying enough that I probably wont hold on to mine for very long. Already planning on getting rid of it by 3yrs.
 

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Ford has issued a Customer Satisfaction Program for this transmission. It may apply to your vehicle. There are a number of TSB issued for this transmission that you can find on this site.
 

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What is a TSB?
 

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andjayik said:
What is a TSB?
TSB=Technical Service Bulletin

You will be getting a letter in the mail Ford "sometime" about Customer Satisfaction Program 10B15. It's about a PCM reflash to prevent premature valvebody wear. If you have more than 7K, they perform futher tests to see if damage has occured already.

Some have received the letters, I haven't yet! One got a call from their dealer.
 

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i noticed sometime when putting the car in drive after staring it up the whole car would kind a jump forward in a hard way?
 

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If you have any transmission problems related to shift quality, take it to your dealer and have them flash the PCM with the latest software.

The 6F35 automatic transmission in 2009 and newer North American E/M/Ts uses software-controlled shifting, so modifications to the programming will improve shift quality. The dealer will also reset the PCM so that the transmission will "learn" your driving habits again.
 

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Discussion Starter · #8 ·
wptski said:
andjayik said:
What is a TSB?
TSB=Technical Service Bulletin

You will be getting a letter in the mail Ford "sometime" about Customer Satisfaction Program 10B15. It's about a PCM reflash to prevent premature valvebody wear. If you have more than 7K, they perform futher tests to see if damage has occured already.

Some have received the letters, I haven't yet! One got a call from their dealer.
Thank Andy! I found a copy of the Ford letter online but I couldn't copy and paste it. The symptoms describe what I've been experiencing so I'll be taking my Escape with letter in hand to the dealer soon. The letter is dated April 19, 2010. To see the letter Google on Customer Satisfaction Program 10B15 and you'll immediately find a source for it.

Here's the reason for the program:
"In some of the affected vehicles, the transmission solenoid regulator valve bore may wear. The function of the solenoid regulator is to provided regulated fluid pressure to the shift solenoids. Wear in the solenoid regulator bore causes low clutch pressure and results in transmission slips/harsh shifts. Continued driving with this condition may cause premature wear on the clutches. This may eventually lead to a loss of 4th through 6th gears and ultimately loss of transmission function."

I couldn't access the affected VINs and Ford is saying only "Certain 2010 Model Year Fusion and Milan and Certain 2009 and 2010 Model Year Escape and Mariner Vehicles Equipped with 6F35 Transmission Powertrain Control Module Reprogramming".
 

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Discussion Starter · #9 ·
Although I didn't have an appointment, I stopped by my Ford dealer and asked the rep about the Customer Satisfaction Program 10B15. He looked up my VIN and said my Escape was on the list. They took my Escape for about 50 minutes and reprogrammed the transmission and did a load test per the program. My Escape passed the load test. By the way, I still haven't received the letter in the mail.

I need more driving time to confirm any difference. However, I did notice that the transmission was shifting into overdrive much more quickly than before. I think the shifts feel smoother too, like the tranny was new again.

Unfortunately, I still hear the clunk when lifting off the pedal, slowing, and then reapplying gas.

Dave
 

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This is good to know. Hopefully mine falls into the affected group so that I may get some change out of it. Unfortunately I am deployed to the desert and was gone before those letters went out and wont be back for another month or 2 still. There may be hope for it yet.

Any way to see affected VIN ranges online, like is it listed on a TSB or something? If so I could at least check I guess as my VIN can be gotten from my insurance site.
 

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C17chief said:
This is good to know. Hopefully mine falls into the affected group so that I may get some change out of it. Unfortunately I am deployed to the desert and was gone before those letters went out and wont be back for another month or 2 still. There may be hope for it yet.

Any way to see affected VIN ranges online, like is it listed on a TSB or something? If so I could at least check I guess as my VIN can be gotten from my insurance site.
Considering the date of this recall, I'd say all of the '09s and part of the '10s. I had a half dozen or so '09 VINs and all had the recall notice. If you care to post or PM me your VIN, I can check on it for you but if it's a '09, I'd bet that it's included.
 

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Just went in to my dealer this morning for my 5000 miles (8000km) oil change and my "shifting lag" problem.

They changed my oil, filter, visual inspection (paying special attention to the output shaft seals and tranny cooler lines - all of which are dry) and did the 10B15 recall and I was in and out in 50 minutes!

Needless to say I am VERY satisfied with my dealers service (Desjardins Ford in Montreal) :thumb:

When I drove out, the difference in how the transmission responded was night and day. It's a LOT more responsive and dare I say "peppy". I had gotten used to the lag issues, but it still bugged me a bit.

Funniest thing is that when I signed the truck in, the service rep couldn't believe I bought it 10 months ago and it only has 5000 miles on it (the pleasures of living 2 streets away from work...)

Pat
 

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Now I'm annoyed. I had my 2010 Mariner in for the 5k service on Tuesday, and there is no notation that they did this 10B15 service. I wish they would have, it's a hassle to bring it back.

Someone I work with just got the letter today, I'll see if I got mine.
 

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Bringing mine in tomorrow because of this post and i was'nt even notified! Called the deal and they said my vin was on the list. So i hope i notice a big differance in shifting?
 

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Got my car done today and like Lord V says night and day! It's fun to drive again, mind u the changed my axles seal for the 3rd time today also!! :beer:
 

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Just dropped my Escape off for its' 12 month service. Getting the oil changed and having the PCM flash done for the 10B15 Campaign, since I have less than 7,000 miles on the car. I have not experienced too many issues with the transmission, just a couple times when shifting from park to reverse the car kind of jumps, but that has only happened two or three times. Hopefully the flash will correct this and the shifting will be smoother than ever.

Will keep you posted on how it turns out.
 

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Got my escape back from the dealer tonight, did the oil change and other maintenance along with the 10b15 PCM Reflash and all I can say is wow! The shifting is much improved, a lot smoother and the acceleration is much more responsive. Im very impressed.

Good Job Ford!
 

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Just had my 10B15 done this morning. It tool all of about 25 minutes at the dealer.
The vehicle shifts more solidly now. I believe that there are less slippage in the tranny bands but since it was reflashed, I wonder if the trans needs to relearn my driving habits. My average gas mileage right now has gone up since winter to 27.5 MPG.
 

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Just got my letter today. The dealer has had my car for close to 3 weeks in the last two months, but hopefully they havent performed this flash yet. My acceleration sucks!!! Going to call the dealer monday to schedule the repair.
 
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