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2010 Axle Seal leak

29077 Views 117 Replies 31 Participants Last post by  091106
So I thought I would be lucky. I thought I would be safe from having to worry about leaks, transmission problems, shaft seals etc. Nope. Brought the Escape in for its' first 5k oil change. They noted a leak in the right front axle seal. They said I needed to make an appointment and have it done during the day as they do warranty repairs during the day shift (I was there at 6pm).

So while they were printing up everything I talked to the service desk guy. I said that I paid $27,000 for a vehicle that needs a seal replaced in less than 3 months. I said I work all day, just you you, and I don't have time to bring it back and sit in the lounge for 3 hours "during the day". I said I would like a loaner for the day and they can work on it tomorrow. I basically said I don't want to drive a vehicle that is leaking. Period. he said it was not leaking that bad and I could schedule something. I re-iterated that the vehicle was less than 3 months old and I was not going to drive it until it was fixed.

he said Ford does not provide a rental unit for this type of repair. I said fine then Tasca (dealer) can step up to the plate and provide me with one. They have an enterprise rent-a-car inside the dealership. he said that he couldn't but "Bruce" the parts/Service Director could do something. I walked into his office and informed him that I had a less than 3 month old car leaking fluid from the transfer case/axle seal. he looked at it and agreed that I should not have to come back and sit and wait for it. he provided me with a car for free, put down that the truck gets done tomorrow by the best tech and to talk to him on the deal.

So at least I got to leave the vehicle there for the fix and pick it back up tomorrow. Not sure how I feel about the whole leaking thing, but at least it is getting fixed now. What a bummer.
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That sucks!!!!!If that happens to me it will be traded in without hesitation and I will never buy a Ford again. I have been hearing nothing but neagtive news lately.

To clarify...I will still buy Mustangs. :yes:
ophiruchus said:
Let me know what they tell you... I will want to look for myself on my vehicle even though it's a 2009. I am getting an interior trim piece replaced under warranty (my second!)
Not to hijack the thread....but what needs to be changes through warranty in your interior. Thanks
2010Escape said:
That sucks!!!!!If that happens to me it will be traded in without hesitation and I will never buy a Ford again. I have been hearing nothing but neagtive news lately.

To clarify...I will still buy Mustangs. :yes:
Well.....did my first oil change at home today with 4,800km and noticed an oil leak on what appears to be a transfer case. I cannot believe this POS of a vehicle. I am sooooo glad I got a deal as I wouldn't have bought this thing. Sorry for sounding negative but a $35k vehicle should not require major servicing in 3 months. And people are making fun of Toyota???Give me a break! I will get it fixed and I have already "planted the seed" wife my wife to sell/trade this Escape. Anyone interested in Ontario let me know. $25K firm. It is a 2010 limited loaded, snow tires, upgraded floor mats etc...This car retails for over $35k and is 3 months old.
sinister mob said:
I would rather pay $35K and have a seal replaced than pay $35K and not be able to stop.
Neither of these situations are acceptable period!
Tang said:
People tend to forget that they live in variable-weather climates and that stuff happens in those climates that normally wouldn't occur in areas with more regular weather patterns. Shocker.

Anyway, have fun selling your car. You'll be missing out!
Weather has absoluetly NOTHING to do with this. This problem occurs with people accross North America....Let's not be naive to a real issue that is plaguing the Escape. It is real funny that a forum that encourages open dialogue quickly becomes judgemental of people when they speak their mind. The sarcasm is wearing thin....
sinister mob said:
So I thought I would be lucky. I thought I would be safe from having to worry about leaks, transmission problems, shaft seals etc. Nope. Brought the Escape in for its' first 5k oil change. They noted a leak in the right front axle seal. They said I needed to make an appointment and have it done during the day as they do warranty repairs during the day shift (I was there at 6pm).

So while they were printing up everything I talked to the service desk guy. I said that I paid $27,000 for a vehicle that needs a seal replaced in less than 3 months. I said I work all day, just you you, and I don't have time to bring it back and sit in the lounge for 3 hours "during the day". I said I would like a loaner for the day and they can work on it tomorrow. I basically said I don't want to drive a vehicle that is leaking. Period. he said it was not leaking that bad and I could schedule something. I re-iterated that the vehicle was less than 3 months old and I was not going to drive it until it was fixed.

he said Ford does not provide a rental unit for this type of repair. I said fine then Tasca (dealer) can step up to the plate and provide me with one. They have an enterprise rent-a-car inside the dealership. he said that he couldn't but "Bruce" the parts/Service Director could do something. I walked into his office and informed him that I had a less than 3 month old car leaking fluid from the transfer case/axle seal. he looked at it and agreed that I should not have to come back and sit and wait for it. he provided me with a car for free, put down that the truck gets done tomorrow by the best tech and to talk to him on the deal.

So at least I got to leave the vehicle there for the fix and pick it back up tomorrow. Not sure how I feel about the whole leaking thing, but at least it is getting fixed now. What a bummer.
Hmmmmm....seems like many on here are having this problem. :confused:
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