I have a 5 month old 2009 Escape 4 cylinder and the axle seal started leaking. This then began a chain of events that are as follows:
Engine started bucking, no engine light went on
Engine would not shift from 1st to 2nd smoothly- although it is automatic transmission
front driver side axle needed to be completely replaced due to axle seal leaking
took car in and 2 WEEKS LATER, THEY CANNOT FIND THE BUSHING NEEDED TO DO THE REPLACEMENT
they will not pay for a rental and they do not have a loaner system at this dealership. the car is on the lift, no front tires and the engine is in pieces.
I received confirmation dealership this is a wide spread issue and the parts are hard to come by since they are in the midst of a 'remodel'.
I will never get another ford and if anyone buys this car, good luck!
Engine started bucking, no engine light went on
Engine would not shift from 1st to 2nd smoothly- although it is automatic transmission
front driver side axle needed to be completely replaced due to axle seal leaking
took car in and 2 WEEKS LATER, THEY CANNOT FIND THE BUSHING NEEDED TO DO THE REPLACEMENT
they will not pay for a rental and they do not have a loaner system at this dealership. the car is on the lift, no front tires and the engine is in pieces.
I received confirmation dealership this is a wide spread issue and the parts are hard to come by since they are in the midst of a 'remodel'.
I will never get another ford and if anyone buys this car, good luck!