[ochog]

Here is another one for you experts. I just had the remote starter installed on my '10 escape. The device works fine but as soon as you open the door the engine shuts off. My owners guide states that when the engine starts you should be able to open the door place your key in the ignition with the vehicle still running and then step on the brake and the engine will remain running.

My dealer says this is a new safety feature on the newer models that the engine shuts off as soon as you open the door. It just does not seem right to me. So what is the scoop does your engine turn off upon opening the door when you use the remote start?

 

[jonas1022]

Sounds like a good idea to me. Keeps the unwanted chauffers from adding your Escape to their livery. If you know what I mean.

 

[jpark]

It sounds like they installed it incorrectly. I've never heard that excuse before, but it does sound like an excuse. Even with the engine still running, the interlock system won't let you shift into any gear until the key is in the ignition.

Since wiring on newer cars can contain low-current circuits that can be easily destroyed by incorrect wiring, I'd ask to have it analyzed and rewired, correctly this time.

 

[topman118]

I had my remote start factory installed and it shuts off when door is opened.

 

[ochog]

I had my remote start factory installed and it shuts off when door is opened.

Well if yours shuts off then I guess they were telling me the truth but it seems wrong to me. The manual says it will stay running when you open the door thats the part that gets me. I am assuming that it reads the current off of the door switch and that is what cuts it out. Any techs out there willing to get in on this one. How can I deactivate that one switch? :kneel:

 

[ochog]

Sounds like a good idea to me. Keeps the unwanted chauffers from adding your Escape to their livery. If you know what I mean.

Yeah that is what they told me. But as soon as you touch the brake pedal without a key in the ignition it will shut down, therefore to me it sounds bogus. Ford must have hired an extra lawyer to come up with this one.

 

[jpark]

I think that I have an answer for this.

If you hit LOCK on the remote before hitting START, the engine should continue to run, even when you approach the car, hit UNLOCK, and open the door.

HTH!

 

[Onefastbike]

sadly that didn't work for me...

I DID find this thread on Blue Oval forums..

http://www.blueovalforums.com/forums/in ... and-mykey/

 

[gbrown69]

mine was factory installed and worked like that... Gone to dealer and they unplugged 1 wire that they dont use when installed at the dealer and resolved this issue! Can now enter the car without shutting it off...

 

[herbie hancock]

mine was factory installed and worked like that... Gone to dealer and they unplugged 1 wire that they dont use when installed at the dealer and resolved this issue! Can now enter the car without shutting it off...

do you know which wire?? just got my escape yesterday with the factory remote start and same issue. its b.s. in essence your starting the car twice to start it once. so stupid. what sux even more is that in the manual it says that the engine shutting down is a default setting from the factory and that you can see the dealer to disable the option. went to my dealer and guess what, they dont know how to do it!!! wtf?? they said that theyll get back to me in a couple of days.

 

[gbrown69]

didn't see the guy when removing the wire but he said that factory installed remote were installed this way but when he install them at the dealer, he is not wiring this one because too many complaints... but they did that at no cost at the dealer. the only thing i can say is that the module is installed beneath the center dash cover just under the steering wheel.

 

[jpark]

This is where I'd like to see Ford really step up -- dealer service and training.

Every new Ford with a Smart Junction Box has the option of Daytime Running Lights (I think they should be enabled at the factory, but that's another story). I asked three different dealers to enable them on my Edge and Fusion, and I got three different answers:

Dealer 1: It can't be done unless the car is registered in Canada (wrong, there's no such law or policy).

Dealer 2: You need to buy a module (wrong, Ford doesn't use DRL modules anymore; it's a simple software option in the SJB).

Dealer 3: It takes over an hour, which will cost you about $150 (wrong, it takes more time to connect and disconnect the diagnostics computer than it does to check a box on the screen and click APPLY).

I gave up on having the dealer do this, but I'm still looking for another way.

 

[herbie hancock]

stopped by dealer today and showed them some info i found concerning fixing the issue. a tech guy came a talked to me said he will find out what he needs to do over the weekend and he will do it next week but i will have to sign some waiver concerning disabling the my key.

 

[ECTechLarry]

This is easy to fix. It's a simple code bank change (aka RMST Option Change).

Your dealer really should know this stuff. Hell, _I_ was able to download the RMST Programming guide from codealarm

However, I highly recommend you let the dealer change it once they educate themselves. You never know about warranties these days

One thing to bear in mind. If you disable the door-open and key-insert engine cut-off's, it partially disables MyKey. This may or may not be important to you.

In short, the Remote Start must operate in Admin Mode. When you start with Remote Start, the security system see's a key in use that is an Admin. If you inserted a restricted key (after starting with Remote Start), the restrictions would not go into effect as the key type is only recognized at start up.

This is why the defaults are to kill the engine on door open or key insert. By killing the engine, it forces the system to use the Restrictions set in a MyKey when it's used to start the car.

Remember, these days the main decision makers are Lawyers LOL

One thing I am not clear on (if you disable these options) is if you give a teen a restricted key, but NOT a remote start fob. If it's started with that Restricted Key, and not started with the Remote Fob, will the restrictions of that key go into effect?

Not sure. That's a grey area to me right now.

 

[gbrown69]

good point.... on my side, i dont have the my key option so no problem when they deactivated the shut off on open door...

 

[Wintermute]

Chiming in on this thread. What I have read is that MY-Key and remote start don't play well together at all.

What I have read is that you can re-program the remote start not to kill the engine when you up the door, but the second you put the key into the ignition the engine will die. So, your still stuck with two starts. I might swing out by my dealership this weekend to see if they have any other ideas.

 

[RobtRoma]

There is a thread regarding that. According to Ford it's supposed to work that way and they issued a statement to the dealerships to that effect. Apparently, someone came up with a way to bypass the issue and Ford got wind of it...

<EDIT> LOL... It's this thread... :doh:

 

[Radio Flyer]

This is what I have from a thread here.

I have the original in a PDF file, but don't know how to attach it.

To: All Ford and Lincoln Mercury Dealers
Subject: New 2010 Model Year Security Enhancements for MyKey or Intelligent Access (push-button
start) and GFA Remote Start
PROPER OPERATION - GFA REMOTE START AND MYKEY OR INTELLIGENT ACCESS
ENHANCED SECURITY FEATURES
New 2010 model vehicles equipped with GFA Remote Start and the new MyKey feature or Intelligent
Access (push-button start) have enhanced security features.
Once the vehicle has been remotely started, the enhanced security feature will turn the vehicle
engine off in the event of the vehicle doors being unlocked or opened.
Only vehicles with the combination of the MyKey or Intelligent Access (push-button start) feature with
GFA Remote Start will have these enhanced security features designed to operate in this fashion.
Dealerships should not attempt any repairs to the MyKey or Remote Start systems if the customer is
bringing in their vehicle for concerns relating to these enhanced security features.
SALES DEPARTMENT PERSONNEL
• Review the new security features since they are different than prior models with remote start
without the MyKey or Intelligent Access (push-button start) features.
• Prepare to explain to customers these enhanced security features on vehicles being sold with
remote start and the MyKey or Intelligent Access (push-button start) feature.
SERVICE DEPARTMENT PERSONNEL
• Dealership service personnel should be familiar with these new security features since they are
different than prior models with remote start without the MyKey or Intelligent Access (push-button
start) features.
• Dealership service personnel and specifically service advisors who may have customers return to
the dealership for concerns about the remote start and MyKey or Intelligent Access (push-button
start) functionality should be prepared to explain to the customer these enhanced security features.
Important: Dealership should not attempt any repairs relating to this functionality if vehicle is equipped
and exhibits correct functionality as described in "Proper Operation".
WARRANTY COVERAGE
If a remote start repair is required but is not related to the enhanced security features described
in "Proper Operation" then the claim MUST be submitted utilizing the special program code "ACC" for
reimbursement.
Refer to Dealer Letter "NEW Accessories Claim Submission Requirements", dated November 2008 for
proper claims submission.
QUESTIONS
For questions regarding this subject please contact Michael Kan at [email protected].
Page 2 of 2
file://

 

[Radio Flyer]

I found the original thread.

The third post from "onefastbike" has the link to the original letter.

viewtopic.php?f=3&t=5233&p=92376&hilit=710627#p92376

 

[gbrown69]

My black sap escape didnt have the mykey option but my new steel blue sap have it so when i installed the remote starter that i kept from my black escape before trading it, i've set it up so it kills the engine when a door is open or key is putted in so you are forced to use your key to restart the engine. That way, if i give a restricted "mykey" to my son who is now getting his driver'S license, the car will be restricted to what is coded on the mykey.

This is a simple programming in the rmst when installing remote starter.