10-12 Escape and Mariner

Official Ford recalls and TSBs!

Re: 10-12 Escape and Mariner

Postby MadMax - November 5th, 2017, 9:39 am

Here it is almost a year later and no further follow-up :shrug:
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Re: gas tank recall

Postby The Haverstraw Man - November 5th, 2017, 3:06 pm

The post shows they got letters about a year ago...Just like me.......no follow up letter to get the recall done...just like me...a year seems like a long time and still waiting.
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Re: gas tank recall

Postby Touringmike - November 5th, 2017, 5:32 pm

My letter came in Dec 2016.
It states on the outside of the envelope it came in,
right above the address window:
"SAFETY RECALL NOTICE"

There's also a banner on the right side of the envelope
"IMPORTANT SAFETY RECALL INFORMATION"
"Issued in accordance with Federal law."

SAFETY RECALL 16S41 is the number.
My vehicle doesn't exhibit any symptoms, so I never went to a dealer.
Ford will notify me by mail when service parts are available, then they
will make a service appointment at that time.

I haven't heard a word from Ford yet. Kind of poor (slow) service
for a safety recall. I'll contact Ford, and post their reply once I get it.
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Re: gas tank recall

Postby Touringmike - November 5th, 2017, 5:54 pm

Well, this is interesting.

I contacted Ford thru http://WWW.fordowner.com,
had to create an account, looked up safety recalls, and found the below message,
along with the throttle body Field Service Action item.

Ford never notified me, so it looks like I'll need to contact my local dealer for service.



Recall Date: OCT 24, 2016
Recall Title: FUEL DELIVERY MODULE FLANGE REPLACEMENT
NHTSA Recall Number: 16V777
Ford Recall Number: 16S41
Recall Description: ON YOUR VEHICLE, THE FUEL DELIVERY MODULE MAY DEVELOP A CRACK IN THE FUEL SUPPLY PORT, WHICH COULD RESULT IN A LEAK.
Risk to Safety: A FUEL LEAK MAY RESULT IN A FUEL ODOR AND/OR VISIBLE FUEL ON THE GROUND UNDER THE FUEL TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY INCREASE THE RISK OF A FIRE.
Remedy Program: PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE. FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO REPLACE THE FUEL DELIVERY MODULE FLANGE FREE OF CHARGE (PARTS AND LABOR).
Status: 11 - RECALL INCOMPLETE

Manufacturer Notes: TO CHECK FOR NON-SAFETY-RELATED PROGRAMS APPLICABLE TO YOUR VEHICLE, SEE HTTP://WWW.FORD.COM/ OR http://WWW.LINCOLN.COM OR CALL YOUR FORD OR LINCOLN DEALER.
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Re: 10-12 Escape and Mariner

Postby Touringmike - November 5th, 2017, 6:14 pm

I just found out today that Ford never did notify owners that parts are now available.

I went to www.fordowner.com,
created an account, and looked up safety recalls for my VIN.
Sure enough, parts are now available, and it's up to me to schedule
the service.

I would suggest anyone who's still waiting, to do the same (create an acct @ Fordowner.com)
and search your recalls.
I'm not too pleased about having to do it, but at least the possible problem
can be serviced now.
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Re: 10-12 Escape and Mariner

Postby MadMax - November 5th, 2017, 6:49 pm

Good info, thanks :thumb:
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Re: 10-12 Escape and Mariner

Postby FRENCHY - November 5th, 2017, 8:49 pm

Touringmike wrote:I just found out today that Ford never did notify owners that parts are now available.

I went to http://www.fordowner.com,
created an account, and looked up safety recalls for my VIN.
Sure enough, parts are now available, and it's up to me to schedule
the service.

I would suggest anyone who's still waiting, to do the same (create an acct @ Fordowner.com)
and search your recalls.
I'm not too pleased about having to do it, but at least the possible problem
can be serviced now.


Many thanks :thumb:
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Re: 10-12 Escape and Mariner

Postby FRENCHY - November 5th, 2017, 9:03 pm

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17 YEARS OF DRIVING FORD ESCAPE
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2011 Ford Escape LTD Tuxedo Black Metallic-EX RIDE, 3 other Escape, My Father has my ex 2008 E Limited
-I am sold with Ford, sorry other brand - I try your car everytime before buying a Ford.

Pics of my E https://escape-city.com/viewtopic.php?f ... 30#p366903
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Re: 10-12 Escape and Mariner

Postby MadMax - November 9th, 2017, 12:33 pm

I just now received my 2nd notice that parts are now available and to schedule an appointment for the repair :thumb:
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Re: 10-12 Escape and Mariner

Postby wildcat62 - February 10th, 2018, 1:21 pm

We had the fuel flange recall work done a few weeks ago & now the vehicle has developed starting issues. When starting it seems like to take a few seconds for the fuel to reach the engine. Meanwhile the starter continues to turn over. After having the recall done & the current issue just becoming noticeable my wife took it back and was told this was normal & for her to read the manual about the delayed starting. Back home she came with nothing done about it. Well a month later it's even worse. Have any of you that has had the recall work done having this issue? I'm going to be taking it back to the dealership myself soon but wanted to post this 1st. Any help would be appreciated.
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