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engine fault service now

PostPosted: October 25th, 2019, 6:07 pm
by donnygoog
my 2017 escape wouldn't start and display says engine fault service now
had it towed to a ford dealership where they replaced a relay
the day i picked the vehicle up after work vehicle wouldn't start and had the same engine fault
had it towed to the ford dealer and when when they looked at it this time it started
all the codes were in the computer but they said if it starts we can't fix it they don't know where to look
they had it for a week and it started every time
i have the vehicle back today and they are waiting for it to break down again so they know where to look for the problem
we only have one vehicle and now my wife is afraid to drive it
there has to be a better way

Re: engine fault service now

PostPosted: October 25th, 2019, 8:25 pm
by bangster
Did they document at all any specifics, did it set any codes? Drive it until it stops is not a great answer, I wonder what relay they replaced, PCM, Starter, or ignition (I don't think any other relays would affect it, even the cooling fan one).